Data protection, privacy and communications policy
www.socialinnovationmovement.org is a website operated by Social Innovation Movement (ROS registration number is XXX).
Social Innovation Movement takes the privacy of our members, supporters, beneficiaries and volunteers very seriously. At Social Innovation Movement, we are strongly committed to protecting your privacy and every reasonable effort is taken to ensure that your information is kept secure and intact. This policy describes how Social Innovation Movement collects and uses personal information about the people who visit our websites and give us their data over the phone, face-to-face, and in writing. This policy also states how and why we use data, how we store it and how individual personal preferences can be amended.
The terms of this policy may change, so please check it from time to time. This version published on 12thJanuary 2019, supersedes all previous versions.
By using our website, you are accepting and consenting to the practices described in this policy. If you have any queries about this policy please contact:
Social Innovation Movement
Social Innovation Movement’s Privacy Statement
- Your personal information is only used for the purpose for which we collect it.
- Only information that we need is collected.
- Your personal information is only seen by those who need it to do their jobs.
- We will only disclose data when we have your consent, or where we are obliged to disclose personal data by law, or as expressly permitted under the GDPR (through contract; legal obligation, vital interests; public task; or legitimate interests).
- We will keep your information up to date. Inaccurate or misleading data will be corrected as soon as possible.
- Personal information is retained only for as long as it is required for the purpose collected.
- Your information will be protected from unauthorised or accidental disclosure and processed in an appropriate manner to maintain its integrity and confidentiality.
These principles apply whether we hold your information on paper or in electronic form.
How do we collect information?
We may gather general information about the use of our website, such as which pages users visit most often and which services, events or facilities are of most interest. We may also track which pages users visit when they click on links in emails.
We obtain personal information from you when you enquire about our activities, express interest in our programmes, register with us, send or receive an email, ask a question or otherwise provide us with personal information. We may also receive information about you from third parties, for example from mailing list brokers.
We will only ever collect the information that we need, including data that will be useful for improvements. The information is either needed to fulfil your request or to enable us to provide you with a more personalised service. You don’t have to disclose any of this information to browse our sites.
What information do we collect?
The personal information we collect might include name, email address, phone number, company name, etc.
We may also collect special categories of personal data such as information about your work if this is required for the purpose you have contacted Social Innovation Movement. We collect special categories of personal data only if we are permitted to do so by data protection law, and we have measures in place to protect this data.
We also gather general non-personal information about the use of our website, such as which pages users visit most often, and which are of most interest. We may also track which pages users visit when they click on links in Social Innovation Movement emails. Wherever possible we use aggregated or anonymous information which does not identify individual visitors to our website. Please see the section below on Cookies.
Why do we collect this information?
We collect this information for the purpose of promoting the aims of the association and communicating effectively and appropriately with our supporters and, in particular, providing support to our beneficiaries. The lawful basis for which we process your information is:
- your consent;
- processing is necessary for the performance of a contract to which you are a party. If you fail to provide this information we may be unable to perform the contract;
- processing is necessary for compliance with our legal obligations;
- processing is necessary to protect your interests or that of another person;
- processing is necessary for the performance of a task carried out in the public interest;
- processing is necessary for the purpose of the legitimate interest pursued by us or a third party, except where your rights as a data subject override our legitimate interest. The legitimate interest we rely upon is subject to an assessment based on the specific context and circumstances.
How do we use this information?
We will use the information you provide in the ways set out below:
- promote the aims of Social Innovation Movement;
- to provide and personalise our services to partners and members;
- to communicate with our supporters, dealing with your enquiries and requests, recording any contact with you;
- to provide you with information that you have indicated an interest in, for example information about our programmes;
- we may use this information to personalise the way our website is presented when users visit it, to make improvements to our website and to ensure we provide the best service for users;
- to conduct market research;
- segmentation, so that we can offer supporters information relevant to them;
- for administrative purposes.
Do we share your information with anybody else?
We may need to disclose your information if required to do so by law or as expressly permitted under applicable data protection legislation.
We do not sell personal details to other third parties.
Our websites may include links to websites run by other organisations. Social Innovation Movement is not responsible for the privacy practices of these other websites so you should read their privacy policies carefully before sharing any personal or financial data.
Storing and protecting your information
We recognise the concerns that many people have about giving personal information online.
We place great importance on the security of all personally identifiable information associated with our partners, beneficiaries, supporters, and staff. We have security measures in place to protect against the loss, misuse and alteration or destruction of personal data under our control. Information is stored by us on computers located in the UK and Malaysia. We may also store information on paper files. All of our online forms are protected by encryption.
However, no data transmission over the internet is 100% secure. As a result, whilst we cannot absolutely guarantee that loss, misuse or alteration of data will not occur while it is under our control, we use our best efforts to prevent this and protect your personal information.
We will keep your information only for as long as we need it to administer your relationship with us, to inform our research or the preferences of our supporters, to comply with the law and tax accounting rules, or to ensure that we do not communicate with people who have asked us not to.
You have a right to object to Social Innovation Movement processing your personal information (‘right to object’) at any time where we rely on our legitimate interests for doing so. Such a request must be sent to firstname.lastname@example.org.
You also have a right to object to our processing your data for the purposes of marketing. Social Innovation Movement always acts upon your choices around what type of communications you want to receive and how you want to receive them. You have a choice about whether you want to receive information about SIM’s work.
You have a right to seek the erasure of your data (often referred to as the ‘right to be forgotten’). You may wish to exercise this right for any reason, for example where it is no longer necessary for us to continue holding or processing your personal data you may withdraw your consent. You should note that we are entitled to and reserve the right to retain your data for statistical purposes. This right is not absolute, as we may need to continue processing this information, for example, to comply with our legal obligations, or for reasons of public interest.
If you would like to exercise any of your rights above, please contact email@example.com. We will act in accordance with your instructions as soon as reasonably possible and there will be no charge.
If you have any questions about this policy or how we use data please contact firstname.lastname@example.org.